Programs and Services
Diabetes WA Helpline for all Western Australians
Telephone 1300 001 880
8:30am – 4:30pm Monday to Friday
If you or someone you care for has diabetes or is at risk of diabetes, call us for answers to any questions you have.
The Diabetes WA Helpline connects you with Credentialled Diabetes Educators, who are experts in helping you to best manage your diabetes or your risk of diabetes. The educators on our Helpline can provide information, advice and counselling on all aspects of diabetes care, as well as assistance to problem solve and manage any issues that arise. They can also refer you on to other healthcare professionals or services should the need arise.
Our team of Credentialled Diabetes Educators include dietitians, nurses, exercise physiologists and pharmacists.
How does it work?
It’s easy. Call Diabetes WA on 1300 001 880 and ask to speak with a Credentialled Diabetes Educator. All conversations are confidential.
Alternatively, you can email one of our Credentialled Diabetes Educators for a confidential written response.
What does it cost?
The Diabetes WA Helpline can be accessed by anyone in WA for the cost of a local call. It is available to people currently living with diabetes, at risk of diabetes, their supporters and health professionals.
When can I call?
The Diabetes WA Helpline is staffed Monday through Friday 8:30am to 4:30pm.
I need further help to access the Diabetes WA Helpline
If you need help with English – call the Translating and Interpreting Service (TIS) National on 131 450 and ask for the number 1300 001 880.
If you are hearing or speech impaired you can access;
- TTY (teletypewriter) on 133 677
- Speak and Listen on 1300 555 727
- Internet Relay at iprelay.com.au.
Once you have accessed one of these services enter the number 1300 001 880.