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Contact Us

Contact Us

General Enquiries

Visit Us

The Diabetes WA office is open to the public 8.30am to 4.30pm, Monday to Friday and is located at Level 3, 322 Hay Street, Subiaco, WA, 6008.

PHONE

Call our Helpline on 1300 001 880

EMAIL

Email info@diabeteswa.com.au

Request a call back

Leave your details and a member of our team will call you back to talk about diabetes information, services and support with two business days.

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Media enquiries

For all media enquiries, please email our marketing team at media@diabeteswa.com.au or call 1300 001 880

Accounts Enquiries

For all queries relating to accounts and finance, please email our accounts team at accounts@diabeteswa.com.au or telephone 1300 001 880

Feedback Form

If you would like to provide us with feedback, there are a number of ways to get in contact with us. For general feedback, complaints, compliments, or suggestions submit your feedback via the online form. 

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Urgent and Emergency Care

Diabetes WA does not provide urgent or emergency medical care. If you are experiencing a medical emergency, call 000 or go to your nearest emergency department. For urgent, non-emergency health advice, contact your GP or Healthdirect Australia is available 24 hours a day, 7 days a week.
For afterhours help there is a range of services available to provide support and immediate response to people in crisis or in need of urgent medical care.

Whistleblower policy

A whistleblower may report information confidentially to whistleblower@diabeteswa.com.au or by mail to the following address: 

Confidential 
Diabetes WA Whistleblower Officer 
PO Box 1699,
Subiaco WA 6904 

NOTE: A whistleblower may make a report about misconduct, an improper state of affairs or circumstances, or a breach of the law by either Diabetes WA or one of our people.  Please click here to read our Whistleblower Policy.

Your healthcare rights

Download the Diabetes WA Charter Pamphlet 

Diabetes WA acknowledge and recognise Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of the lands where we live, learn and work.

We pay respects and acknowledge the important role of Elders past and present, for they hold the memories of the traditions, cultures, and aspirations of Australia’s First Nations peoples, and have taken on the responsibility to protect and promote our culture and leave a legacy for future Elders and leaders. We acknowledge any Sorry Business that may be affecting individuals, families, and communities at this time. As an organisation, we understand the impact that diabetes has on Aboriginal and Torres Strait Islander peoples across Australia and as such we promise to be respectful, take lead from the community and walk together with Aboriginal and Torres Strait Islander peoples, communities, and organisations in our journey to reducing the impact of diabetes for the First Peoples of Australia.