Quality Collective - Evaluation and Research Consultants in Perth, WA

Health Evaluation Consultants

Integrity • Value • Evidence • Outcomes

The Quality Collective

Continuous Quality Improvement

Continuous Quality Improvement (CQI) is a quality management process that encourages all team members to continuously ask the following questions:

  • How are we doing?
  • Can we do things better?
  • Can we examine ways to increase efficiency and improve outcomes?
  • Can we increase staff and patient satisfaction?

The key to any CQI activities is to develop structured, systematic approaches to evaluate current processes and data, and to develop ways to improve and achieve the desired outcomes. We work to build capacity in staff within your organisation to think evaluatively and achieve sustainable improvements in quality.

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The Quality Collective

Grant proposal writing and support

Writing grants to fund projects, programs, and research can be complicated and time consuming. The Quality Collective can provide advice and support, prepare complete draft submissions or sections of an overall proposal (e.g., literature review or rationale), or critically evaluate your draft proposal prior to submission to the funding body.

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The Quality Collective

Literature review

Conducting a literature review has many advantages at many stages of the empirical cycle. It can inform you to ask the right questions, help you design an effective program based on theory and evidence, and make the appropriate recommendations based on your findings. We are equipped to do a full systematic literature review or a narrative literature review on research questions and topics related to your work. We will find the evidence available, evaluate the quality of evidence and, subsequently, highlight the gaps in the literature.

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The Quality Collective

Stakeholder and consumer engagement

Participation of community members, potential program implementers, and program beneficiaries helps to ensure that a project addresses issues important to the community, that the project findings are locally relevant, and that participating communities develop capacity to ensure project implementation and adaptation. However, managing different agendas and perspectives can be challenging. The Quality Collective can support you to effectively engage with stakeholders and consumers, help organising and managing processes that include stakeholder and community engagement, like needs assessments, establishing and maintaining work groups, and program co-design.

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The Quality Collective

Evaluation planning

Often evaluation is an afterthought that appears at the end of a project or program. Ideally, evaluation planning should be integrated from the very beginning of project proposal and design. Inadequate evaluation planning in the initial phases of a project makes it difficult or impossible to measure the objectives of the program later.

The Quality Collective can help you to develop an evaluation plan that will ensure all your project objectives are appropriately assessed. This plan documents how you will monitor and evaluate your program – what will be evaluated, how and when. An evaluation plan may also cover how you intend to use evaluation results for program improvement and decision making.

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The Quality Collective

Survey design

A high-quality survey produces reliable and valid data that can be used for many purposes. A well-designed survey can, for instance, assess consumer needs and measure expected changes and outcomes of a campaign or program. We can help you ask the right questions that are designed specifically to match your needs and/or use validated scales.

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The Quality Collective

Focus Groups and interviews

Focus groups and interviews can help you to build an in-depth and rich understanding of the perspectives of a particular population in a particular context. For optimal insight interviews and focus groups should be carefully planned, taking into account project and organisational objectives, characteristics of the population of interest and the context in which they live, work, or play, and apply methodologies that are suitable to the objectives and population.

The facilitator should be skilled in the application of techniques that can encourage participant responsiveness, knowing when to intervene or redirect discussion, and when to allow the discussion to flow more naturally. Analysis of qualitative data generated through interviews and focus groups requires understanding of the principles of qualitative data analysis.

The Quality Collective can:

  • Work with you to plan interviews and focus groups including identifying key objectives, designing question guides, and planning recruitment strategies
  • Facilitate interviews or focus groups on your behalf
  • Conduct qualitive analysis of the data collected and produce a report describing the findings

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The Quality Collective

Data analyses

We have experience in cleaning and analysing datasets of all sizes and formats. Our team has a expertise in quantitative and qualitative data analyses; we can help you turn the abundance of numbers and words into meaningful outcomes that tell a story.

Some examples of data analyses done in the past are:

  • Analysing differences between multiple groups
  • Survey validation and factor analysis
  • Pre-, post- and follow-up analysis evaluating program effectiveness
  • Pathway analyses investigating interactions of multiple factors on a certain behaviour
  • Thematic analyses on consumer satisfaction and barriers of engagement

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The Quality Collective

Training and upskilling

The QC can provide training and upskilling workshops to enable you to conduct your own program evaluation, providing expertise in evaluation methodology, from planning through to data capture, analysis and reporting. If you have the capacity and desire to evaluate your own programs, we can assist you to learn the skills necessary to conduct effective and scientifically rigorous evaluations.

We provide evaluation training that enable and empower organisations to:

  • develop skills in evaluative thinking
  • understand how well-planned evaluation frameworks provide strategic advantage in securing funding for service delivery
  • monitor the impact and quality of programs/services and suitability/relevance to target audience
  • provide for continuous quality improvement to ensure programs/services meet the needs of the community and relevant stakeholders.
  • accurately measure program/service level objectives and report against KPIs
  • establish outcomes-based accountability and form a business case for ongoing funding

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The Quality Collective

Reporting

The way you present your evaluation outcomes should be tailored to the needs of your stakeholders; a member of the public will usually not want to read the same level of detail as the funding body. Communicating your outcomes clearly and appropriately can help you to:

  • Report against contractual obligations (e.g. KPI’s, impact objectives) that show how your program or project performed against expected outcomes
  • Promote outcomes to consumers to encourage engagement
  • Make a case for ongoing investment in your program or project
  • Translate the outcomes of your program or project into practice
  • Inform changes to health service planning, delivery, or policy

The Quality Collective can help to synthesise your data into a variety of reporting formats:

  • Reports to funding bodies or other stakeholders
  • Infographics
  • Data tables and graphs
  • Journal articles
  • Marketing and promotional materials

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